Thank you for shopping with us at AGVA bags! We hope that our bags will help you to embark on and lead an organised and fuss-free life! Here are some points to take note of your delivery.
- We offer FREE delivery for all orders above $50 in Singapore.
- For orders below $50, there will be an additional $5 delivery charge.
- An acknowledgement email will be emailed to you together with a tracking number when your item has been mailed out.
- Please expect to receive your item within 3-5 working days upon placing your order.
- In event of an unsuccessful delivery, the item will be delivered to a designated post office or POPStations for self-collection within a stipulated period stated on your delivery advice.
- Please note that processing time might be extended during any holidays.
For customers who opted for self-collection, you may collect your items at Blk 625 Aljunied Road, Aljunied Industrial Complex, #04-07 Singapore 38983 between 10am to 6pm on Mondays to Fridays. Please note that the self collection centre will not be opened during weekends and public holidays.
- We ship worldwide via registered post. We will send you a tracking number once the order is despatched.
- International expedited shipping will take 3-7 working days.
- Shipping Fees will be calculated upon checkout.
- We do not accept order cancellations upon despatch of your order.
Customs & Import Duties
- Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers).
- Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.