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    Thank you for shopping with us at AGVA bags! We hope that our bags will help you to embark on and lead an organised and fuss-free life! Here are some points to take note of your delivery.

    Shipping (Singapore & Malaysia)

    • We offer FREE delivery for all orders above S$30 in Singapore & Malaysia
    • For orders below S$30, there will be an additional S$5 delivery charge.
    • An acknowledgement email will be emailed to you together with a tracking number when your item has been mailed out.
    • For Singapore deliveries, please expect to receive your item within 3-5 working days.
    • For Malaysia deliveries, please expect to receive your item within 5-7 working days.
    • Please note that processing time might be extended during public holidays.

    Self Collection

    For customers who opted for self-collection, you may collect your items at Blk 625 Aljunied Road, Aljunied Industrial Complex, #04-07 Singapore 38983 between 10am to 6pm on Mondays to Fridays. Please note that the self collection centre will not be opened during weekends and public holidays.

    International Shipping

    • We ship worldwide via registered post. The standard shipping fee is S$30 for international parcels weighing 2kg and below.
    • The package gets handed to your local post office on arrival in your country and as such, delivery times will vary by country depending on the efficiency and expediency of your postal service.

    • We do not accept order cancellations upon despatch of your order.

    Customs & Import Duties

    • Your package may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient is responsible for all duties and taxes incurred. As taxes and duties vary for every item in every country, we cannot determine these fees during the checkout process.
    • Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.