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    Help Center

    FAQ

    Order Processing

    I want to send my item as a gift

    I want to place a corporate/ bulk order

    How do I know if my order is confirmed?

    How can I cancel or make change to an order?

    I cannot place an order on the website. Is there an alternative way to order my item?

    Payment

    What payment options do you accept?

    Do I pay GST for your products?

    I didn't get to the PayPal page. How do I make payment?

    I don't have a PayPal account. Can I still purchase from your website?

    Shipping & Delivery

    When will I receive my order?

    Do you ship internationally?

    How much does shipping cost?

    I did not receive my order

    I received the wrong item

    How do I track my delivery?

    I want to deliver to multiple addresses

    My item is damaged/ defective when I received it

    What are your delivery timings?

    I have an item missing from the delivery

    Exchange, Refund, Return

    What is your exchange and refund policy?

    Do your bags come with warranty?

    I received your item as a gift, but I don't like it

    I've changed my mind. Can I exchange my item or get a refund?

    Products

    The product that I want is out of stock. Will you restock it again?

    I want to feel and touch your products before I buy. Where can I find your products?

    Distributor/ Stockist

    I am interested to sell AGVA products in my store.

    I am interested to distribute AGVA in my region

    Contact Us

    How do I contact you?